Creatifik Business hours:
9:00am to 7:00pm Monday to Thursday
9:00am: to 3:00pm on Friday.
Our working week waives its right to public holidays and is continuous throughout the year. However any out of service period will be displayed on the home page as a soon as is known, and design work scheduled accordingly.
As Creatifik is open to the public we would greatly appreciate if you would contact us to arrange a meeting.
Our lunch is between 1pm and 2pm out side of this time all telephone calls are answered within 5 rings during office hours. Voice mail messages will receive a reply within one working day. Should it be suitable or asked for a text message will be sent to answer short questions during out of office hours.
Client / Project related emails received before 15:00 will be responded whenever possible by 17:00. All other emails will be responded to within three working days. Creatifik also aims to reduce its cost and environmental impact and save time by utilising virtual meetings and conference calling. Due to this Creatifik welcomes the use of Skype® and other VOIP services, internet meetings and instant messaging whenever possible. It also advocates the use of Adobe Acrobat electronic document review or general fax communication following prior arrangement.
Creatifik recognises its environmental impact thus is committed to promoting sustainability in our design and within our working processes. As a result we recycle all paper, plastics and metals within our studio. We also reduce energy consumption by being mindful of equipment use, promote on-line project management with our clients, avoid unnecessary journeys, use public transport often, seek to work with ISO14011, FSC, PEFC and VOC certified companies, and ensure our staff are aware of this position. These policies and further refinements are reviewed annually.
Quotes and Prices:
When asked our prices for certain services or a quote for a complete project Creatifik aims to provide the most comprehensive information with respect to other time pressures. We are in regular communication with our third party services and will provide you with an accurate quote. Where possible we will compare at least two of our third party services to get you the best price for your design project.